Bottom Line Benefits

Many organisations utilise training programmes for staff development and/or the up-skilling of the business work force. However, despite the large costs often associated with such training events, the associated benefits are often neglected or evaluation methods used which do little to assess the robustness and effectiveness of a development programme and thus the business impact remains unknown. As such, the main driver for this project is to review the current tools used for evaluation and reflect on their usefulness for measuring impact. Following a review of theoretical evaluation models, interviews will be used to collect data on current training evaluation methods being used in a variety of business settings.  This will then be used to inform the development of an in-house training evaluation which incorporates business impact and considers return on investment.